Our Materials
We choose materials that balance beauty, comfort and everyday wearability.
18K Gold Vermeil
Our Gold Vermeil pieces feature a generous layer (2.5um) of 18K gold over 925 Sterling Silver.
Unlike conventional gold-plated jewellery, which may use base metals underneath, Gold Vermeil uses sterling silver as its foundation — combining the warmth and elegance of gold with a precious-metal core.
With a more substantial gold layer than standard gold plating, Gold Vermeil offers a richer, more durable finish designed for everyday wear.
Rhodium-Plated 925 Sterling Silver
Our silver pieces are made from 925 Sterling Silver and layered with rhodium plating of 0.1um.
925 Sterling Silver contains 92.5% pure silver, combined with a small amount of other metals to provide added strength and durability.
Rhodium is a precious metal prized for its bright, reflective finish and durability. It helps protect the sterling silver beneath while enhancing its brilliance and resistance to tarnishing.
The result is a clean, luminous silver finish made to retain its shine beautifully through everyday wear.
Our jewellery is nickel and lead free and gentle on sensitive skin, making it comfortable for everyday wear.
Shower-Friendly
Purro jewellery is designed to fit naturally into everyday life. Our pieces are shower-friendly, so there is less need to constantly take them on and off.
As with all plated jewellery, frequent exposure to soaps, perfumes, lotions and other personal-care products may gradually affect the finish over time. A little care will help keep your Purro pieces looking beautiful for longer.
Shipping & Returns
Shipping
Local Shipping
Orders are carefully packed and dispatched from Singapore within 1 – 3 business days after your order has been confirmed.
Standard local delivery: [S$2 / Complimentary for orders over S$60]
Estimated delivery: 1 – 3 business days after dispatch.
International Shipping
We currently do not ship internationally.
If you are keen, please drop us an email at hello@purro.co and we will work on that.
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the recipient.
Once your order has been shipped, you will receive a confirmation email with tracking details where applicable.
Please note that delivery times are estimates and may vary during peak periods, public holidays or due to circumstances outside our control.
Returns
We want you to feel happy with your Purro purchase.
If you would like to request a return, please contact us within 3 days of receiving your order.
To be eligible for a return, items must be:
- Unworn and unused
- In their original condition
- Returned with the original packaging
- Accompanied by proof of purchase
Items that show signs of wear, damage or alteration after delivery may not be eligible for return.
Earrings
For hygiene reasons, pierced earrings are not eligible for return or exchange unless they arrive faulty or damaged.
Faulty or Incorrect Items
Every Purro piece is checked before it leaves us.
If your order arrives damaged, faulty or you receive an incorrect item, please contact us at hello@purro.co with your order number and clear photographs of the item.
We will be happy to assist and make things right.
Return Shipping
Unless an item is faulty or incorrect, return shipping costs are the responsibility of the customer.
We recommend using a trackable delivery service, as Purro is unable to take responsibility for returned parcels that are lost in transit.
Refunds
Once your return has been received and inspected, we will let you know whether your refund has been approved.
Approved refunds will be issued in store credits.
Original shipping charges are non-refundable unless the item received was faulty or incorrect.